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Integrating With Windcave (Payment Express) & iPP350 or Move5000 Terminals

Windcave was formerly known as Payment Express or DPS

How to setup a Windcave account?

To get started on setting up your Windcave account, contact our rep Eric Mayling at emayling@cardconnectpartners.com.

Eric can also assist with ordering your Move5000 payment terminals.

Bank of New Zealand account is required for Windcave for New Zealand clients 

How to integrate Windcave account with Commerce7?

You will need your API username and Password to complete the integration.

If you don’t have your API username and password, you can contact Windcave to get these details. You need to request a PxPost username and password, ensure you specify PXPOST to get the correct credentials.

PxPost login credentials are the ones that don't end in "_PL"

If available, you can also request your HIT Username and HIT Key for your payment terminals You will need these details when you’re ready to setup your payment terminals.

Once you have obtained your API username and password, you can add the details to Commerce7 Settings by following these 2 steps:

Navigate to Settings > General

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Scroll down and select the Edit icon beside the Payment section

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From here use the drop down menus and fields to fill in the information. 

  • Gateway select Payment Express
  • toggle to Active
  • Username enter your API username (you can get this from Windcave/Payment Express) 
  • Password enter your API password (you can get this from Windcave/Payment Express) 

Once completed make sure to select Save 

To connect the EMV device, follow the directions below. 

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How to configure & connect the iPP350 or Move5000 payment terminals?

To setup your iPP350 or Move5000 payment devices you will need your HIT username and HIT key. 

You may have already received these details when you were obtaining your API username and password but if not (or they weren’t available at that time), you can get these details by contacting Windcave (Payment Express)

Under EMV Gateway use the drop down menu to select Payment Express

Next enter HIT username and HIT Key in the appropriate fields 

Once completed make sure to select Save

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The last step is to add your serial number/device key into your POS Profile. 

Your serial number/device key is located on the back of your device. Flip your device over and look for the number below the barcode (see screenshot). 

 

To add the Device Key to your POS Profile navigate to Settings > POS Profiles. Then select on the POS Profile(s) you want your device added.

Select the Profile(s) you want to connect your device and scroll to the Chip & Pin Device section

  • under Device Key field add your serial number/device key
  • then add a Title for your device.

Select Add Device for each addition device, add the Device Key and Title for each device.

Once all the information is added make sure to select Save Commerce7-POS-Profiles (2)-1

If using multiple devices for one profile, we highly recommend choosing a name for each device that is easily identifiable. Example: Using a colour as a name and then physically putting a piece of coloured tape on the terminal to match the device name will help make identifying each device easier.

IMPORTANT DETAILS:

If Payment Express (Windcave) experiences any interruption in service please take the following steps;

Step 1: Unplug your device, wait a few minutes and plug the device back in.

Step 2: Contact Windcave (Payment Express) support at support@windcave.com or call +1 778 807 5107.

You can also check for any known issues on the Windcave status page: https://status.windcave.com/

Step 3: Process Payments by manually by choosing the options to Manually Enter Credit Card in Commerce7

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