How Do I Create Queries for Club Memberships?

Create and export club membership lists/segments based on pre-set conditions with the query builder.

The query builder allows you to create lists of club members based on certain criteria such as list of expired credit cards, active and cancelled members and more. 

To create queries for club membership first navigate to Marketing > Queries > Club Membership > Select "Add Club Membership Query".

club member-1

Step 1: Configure

First, add a title for your club membership query.

Next, use the drop down menu to choose if you want to create a club membership query that is found in or not found in the subsequent club membership conditions you setup.

Now you can set up club membership conditions by using the available drop down menus. For a list of possible conditions, click here.

Select "OR" beside the first condition if you want the club membership query to meet one of the conditions you create.

Select "Add Another Condition" below the conditions if you want the club membership query to meet all conditions you setup.

club and or

Once you have your conditions created, select "Add Club Membership Query". The page will save all conditions that you have created and give you an overview of the query. Once you are content with the conditions you have created, select Step 2: Execute. 

Note: After saving the club membership query, you have the option to 'stack' another set of conditions to apply to the query. Simply save the Club Membership Query and click 'Add Another Set of Conditions.'

Step 2: Execute

Once you have selected 'Execute', you will see the title of your query and a history of last executed date and last executed count and if the query has previously been executed. 

To execute your query select "Execute Query".

execute club

A window will pop up confirming that once you click "Execute Query" the system will process the query and send you the results via email. 

execute 2

Create A Club Membership Tag From a Query

After executing your query you have the option to create a tag from the results of the query. On Step 2 of your query, select "Create Tag from List" and enter in a title for your new club membership tag. 

This will create a manual club membership tag and automatically tag all club members in the query. 

club member tag

Execute Query Again

Once you have created a query, you can execute the query again at anytime by selecting the query > Step 2: Execute and select "Execute Query".

Step 2 will have an overview of the last executed date and time of the query. Once you have executed the query, you can create a new tag to tag any new club members in the query. 

Note: The tags you create from a query are automatic, if you execute again and create a new tag from the query, both tags will be on the club membership profile. 

Club Membership Query Conditions Options; 

Cancel Date

Cancellation Reason


Club Status

Credit Card Expiry

Order Delivery Method

Ship to Country

Ship to State

Signup Date