How can my "Allocated" inventory be in the negative?

We had a bug where Allocated Inventory isn't adjusted back if you ever mark an order as Fulfilled, then Not Fulfilled (by clicking Remove on the fulfillment record on the order). We expect this action to add the Allocated Inventory count back but it wasn't doing that.
This issue has been resolved on January 8, 2021. However, some of your SKUs may have negative Allocated counts because of it. We would recommend treating these as if they are 0 because they should have been zero'd out. They weren't because of the bug but that has now been fixed.
Unfortunately, there is no way to reset all your negative allocated SKUs to 0. The negative allocated count shouldn't cause any issues and you can treat it like it is 0.
If you need this value manually updated, please reach out to