Why am I getting an error when trying to delete a cart?

If you are trying to delete a cart but are getting an error message such as 'Error from server: Cart is waiting for charge to be completed' then your cart has a waiting payment that you need to clear before the cart can be deleted.

Click here for directions on closing out the POS/clearing open carts.

If you follow the steps to close out the POS/clear open carts and are still having issues, please email support@commerce7.com

Note: We highly recommend following the closing procedure for the POS at the end of every day.