Creating Gift Cards

How to create physical and virtual gift cards and the requirements for physical gift cards with vendor suggestions.

In this article:

 


 

Creating a virtual gift card product

When a customer purchases a virtual gift card, Commerce7 sends an auto-generated 16 digit gift card code to the customer's email address. The recipient can then use the gift card by copy/pasting the code to the gift card field in the checkout process.

  1. Start by navigating to Store > Products > select Add Product > select Gift Card.

    Commerce7-Products
  2. Next, complete all the associated fields in the product setup. For more information about these fields and adding products, click here.
  3. When setting up a gift card, you will have an additional drop-down under the content area to specify the gift card type, select Virtual. 

    docs-products-giftCards-virtual
  4. ⚠️ When creating virtual gift cards remember to uncheck the Shippable Product in the product setup. For more information about what a shippable product is, click here

    docs-products-giftCards-2
  5. If you want to offer different gift card quantities, we recommend creating one virtual gift card product and setting up the values offered as product variants. For example: "Gift Card" would be the product title and the product variants would be "$10.00 Gift Card", "$20.00 Gift Card" etc.
  6. Once you have entered all the variants select Save. 


Now that you have the virtual gift card created, add it to collections for web and POS, for more information about product collections, click here. 

 


 

Creating a physical gift card product 

Physical gift cards can be sold in the tasting room. You will need to work with a gift card vendor to create and encode plastic gift cards. Each physical gift card must have a unique code.

You can't sell physical gift cards online or as an inbound order. Processing a physical gift card order through the inbound channel will NOT allow you to add a custom code. Physical gift cards must be processed through the POS only at this time. 

  1. Start by navigating to Store > Products > select Add Product > select Gift Card.

    Commerce7-Products-1
  2. Next, complete all the associated fields in the product setup. For more information about these fields and adding products, click here.
  3. When setting up a gift card, you will have an additional drop-down under the content area to specify the gift card type, select Physical.
    docs-products-giftCards-physical
  4. ⚠️ When creating virtual gift cards remember to uncheck the Shippable Product in the product setup. For more information about what a shippable product is, click here.
    docs-products-giftCards-2
  5. We recommend creating one physical gift card product and setting up the values offered as product variants. For example, gift card would be the product title and the product variants would be $10.00 gift card, $20.00 gift card etc.
  6. For physical gift cards make sure to mark the Web Status as Not Available because physical gift cards can't be sold online (or as an inbound order).

    Commerce7 (61)-2
  7. Once you have entered all the variants select Save. 

Now that you have the virtual gift card created, add it to collections for web and POS, for more information about product collections, click here. 

 


 

Creating and encoding physical gift cards with vendors

There are many companies you can purchase physical gift cards from. There are three requirements for physical gift card to work with the system; 

  1. Gift Cards must be serialized with all unique codes.
  2. The code must have a minimum of 10 characters.
  3. The code can have a maximum of 256 characters.

Here are some vendors that sell plastic gift cards with bar codes: