Closing out the POS at the end of the day.

Step #1 Checking for open carts at day end.

Click on any open carts showing at the top of the screen and follow step #2 to cancel or complete them.

Also click the green plus and click "From Another POS" to check if any carts are left open from any other POS systems.

from another POS-1

If there are carts on any other POS transfer them and follow step #2 to cancel or complete them.

Step #2 Cancelling or completing a cart that has a tender waiting.

With the cart open, click the cancel order button. If there is a tender waiting you will get the message that a tender is waiting and the cart can't be deleted, then click the Charge Order button and proceed to the next step.

If there is no tender waiting the cart is cancelled and there is nothing more to do.

After clicking Charge Order you should see the screen below, click the 'Check Response At Poynt' (or other gateway) button and this should complete the order. If it doesn't for any reason, you can click Resend to Poynt, cancel the payment on the terminal and click Check Response At Poynt.