Using gift cards for club shipments

A club membership can be setup to use any available gift card balance, as long as the gift card is assigned to the club member. 

To access this setting on a club membership, navigate to Club > Memberships > search and select the club member, then scroll to the bottom under the Tenders section. 

The Gift Card status will be in bold. Select Change to edit the status:

  • To Use - to use any available balance on gift cards assigned to that club member for club shipment payment
  • Don't Use - not to use available gift cards assigned to the club member for club shipment payment

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Once you set a club membership to Use Available Gift Cards it will automatically use the balance on any gift cards assigned to that club member when their club shipment is processed (using both automatic or manual processing).

If more than one gift card is assigned to the club member at the time of club shipment processing, the oldest gift card will be used first. 

How it Works: When viewing the club shipment in Step 3 of the package, the club member's credit card on file will appear. Any balance on a gift card that is assigned to the club member will be used when processing their club shipment. Any remaining balance for the club shipment will be charged to the credit card on file. 

To view the payment details after the club shipment is processed, navigate to Store > Orders > select the order and then select the Payment tab. Here you will see the payment details and the amount paid by Gift Card and the amount charged to the card on file. 

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To view all transactions on a gift card navigate to Store > Gift Cards and select the gift card that is assigned to the club member to view the transactions. 

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