Can I Add a New Club Cancellation Reason?

There is no way to add or edit club cancellation reason in Commerce7. The list of reasons is managed by Commerce7 and the same list displays for all our clients. We would recommend using the Cancellation Comments section for custom notes and explanations.

We currently have: Too much wine, Financial reason, Health reason, Pregnant, Moving, Switch to another club (won't trigger cancellation email if you choose this reason), and Other.

For more information on how to add/remove a club membership cancellation, click here.