Backing Up Your Data in WineDirect
It's important to back up your data for your own record-keeping
We recommend that you export as much data as you can from WineDirect for your own records.
IMPORTANT CAVEAT - PLEASE READ:
-
WineDirect Sunset Date: 31, 2026 - After this date, you will no longer have access to the WineDirect platform or any data within it.
-
The last day to request a token export is December 14, 2026.
The following are covered in the video
- Customer data:
- Go into the Admin Panel.
- Click Reports > Contacts > Contact List
- Change the date range to 01/01/1900 (or other very early date) – today’s date, this will ensure you capture all customers in the site.
- Click Export.
- Product data:
- Go into the Admin Panel.
- Click Settings > Import/Export > Product Exporter
- Change the format to “Advanced” and then click export.
- Once it is complete, click 'Download Finished' to download the document.
- Order History data:
- Go into the Admin Panel
- Click Reports > Sales > Order Detail
- Change the date range to 01/01/1900 (or other very early date) – today’s date. This will ensure you capture all orders in the site. (Sometimes it does time out and you will need to break the date range up into chunks).
- Click on Manage Filters and Select 'All Order Statuses'.
- Change Bundles to Show Individual SKU.
- Click export.
- Customer Notes:
- Go into the Admin Panel
- Click Dashboard > Notes
- On the right-hand side, choose Export Notes to begin the export.
- Contact types:
- Go into the Admin Panel
- Click Contacts > List Builders
- Click into whichever contact types/lists you would like to export
- Click Generate List
- On the right-hand side, click Download CSV. (You will need to do this for each contact type one by one).
- Club members:
- Go into the Admin Panel
- Go to Settings> Import/Export >Club Member Exporter
- Export and download file.
The following are NOT covered in the video
- Orders By Ship/Pickup Date:
- Go into the Admin Panel
- Click Reports > Sales > Orders by Ship/Pickup Date
- Change the date range to 01/01/1900 (or other very early date) – today’s date. This will ensure you capture all orders in the site. (Sometimes it does time out and you will need to break the date range up into chunks).
- Click Manage Filters
- Select 'Completed Date' under Date Type and 'Completed' under Order Status
- Click Export.
- Notes:
- Go into the Admin Panel
- Choose Dashboard>Notes and choose Export (XXX) Notes.
IMPORTANT CAVEAT - PLEASE READ:
-
WineDirect Sunset Date: 31, 2026 - After this date, you will no longer have access to the WineDirect platform or any data within it.
-
The last day to request a credit card token export is December 14, 2026 - please send request to support@winedirect.com.